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Policies-
- Serendipity is non-smoking including all rooms, buildings, porches, outdoor areas, hot tubs and sauna. Non-compliance with this policy will result in reservation cancellation and no refunds will be given.
- Check in time is 4:00 pm or later on the first day of reservation.
- Check in for all rooms takes place in the B&B house.
- Payment as a deposit for the minimum required stay is due upon reservation. Payment for the remainder of the stay is due upon check-in.
- Payment for remainder of stay is due upon check in.
- If you expect to arrive after 10:00 PM, please let us know as soon as possible, particularly if you experience delays while driving to Saugatuck.
- Check out time is 11:00am on the morning following the final night's reservation.
- Excessive cleaning costs and/or damages incurred may be charged to your credit card.
- Keys may be left in rooms at check out.
- The Library, Music Room, and Garden Suites are appropriate for families. Please let us know the ages of your children.
- The Stableman's & Carriage Barn Suites, Light Keeper's Cottage and all B&B rooms are appropriate for adults only.
- Children must be under adult supervision at all times.
- Hot tubs and Sauna are available to those 18 years and older only.
- Pets are not appropriate.
- Cancellation Policy :
- No shows are non-refundable.
- There is a cancellation fee of 10% of the deposit.
- Deposit is nonrefundable if cancellation is made on or within 14 days of the check-in date.
- Deposit is refundable (less the cancellation fee) if cancellation is made prior to 14 days from the check-in date.